Does Your Pay Per Head Service Provider Treat You and Your Bettors Well?

Are you happy with your pay per head (PPH) service provider? Is your business performing according to your expectations?

Sometimes, your current partner may be the reason your business is not performing. The partner may not be as problematic as you think. However, they might have outlived their skills in growing your company.

You have to make a tough decision; let go of your current partner and partner with your next best firm. The best part is your previous partner will still be useful to another firm that may be starting out or with the same goals you had before growing to your current position.

You must evaluate your provider to determine whether you and your clients are benefiting anymore. Here are a few tips to help in your evaluation.

Is Your Current PPH Service Right for You?

Ask yourself if you are happy with your PPH provider. For instance, are you getting all the necessary tools to run your bookie business?

Suppose you are not getting all the tools you need to run your business smoothly. You can find out whether there is another service package you can subscribe to to get additional bookmaking tools.

You should find out if your clients are happy too. Ask through emails or submit a questionnaire to your clients looking for feedback about your services. For instance, you can ask your clients whether they are happy with the betting lines they get.

Find out whether there is anything more your PPH service provider can do to improve the services. Ideally, evaluate all areas of service to determine whether the provider is right for you.

Evaluate the Quality of Customer Service

The success of your bookie business is highly dependent on the quality of customer support you offer to your clients. Usually, PPH providers offer customer support.

While this is the best thing that could happen to you, you must confirm that the quality of the customer service is top-notch. So, do a test by contacting customer support. Find out whether the solutions provided are helpful.

As a bookie agent, you also need customer support. So, note down whether your account manager is treating you like a VIP. Ideally, the manager should provide solutions and support in time.

Unfortunately, you have to abandon a PPH provider that is not treating you well. It is the only way to be happy and keep your clients happy.

At A1PPH, bookies and bettors are a priority. The company strives to satisfy bettors and bookie agents with quality services. You too can be treated like royalty when you partner with the firm.