What to Look for in a Per Head Site
The importance of working with a quality Pay Per Head service cannot be overstated. If you select a service that turns out to be lackluster, most of the benefits mentioned will be negated. To get the very most out of a per head company, you need to find one that is reliable and reputable.
As mentioned before, RBPayPerHead.com is not the cheapest pay per head company but we are one of the highest quality in the industry.
The first step to finding a great PPH service is looking at its “Call Center.” This is basically the nervous system of the service. It is where the day-to-day business is conducted and it is where wagers are placed, payments are handled, and questions and complaints are taken care of. Naturally, a per head company without a well-greased Call Center is not a service that you should go with.
It is important to understand the differences between large per head companies and smaller PPH companies. Of course, the larger the service, the more employees they will have on staff. This is beneficial because there will be more representatives working to ensure that you and your clients are happy. It also usually means that the company has more technology (such as more computer screens and televisions) to monitor upcoming and in progress events.
At the other end of the stick, however, is that small companies can generally commit more time to each of their clients. Smaller PPH companies generally are more personal and work more one-on-one with their agents. Oftentimes, small companies like us offer far superior phone support and customer service.
You can track down a company that has both exceptional customer service and a reasonable amount of technology/employees. In this day and age, both small and large companies fit this bill. Pair a company that meets these two requirements up with one that has a great Call Center and there is an awesome chance that you have found a PPH company that has your best interests in mind and that will effectively handle your needs.
On a side note, the employees at RBPayPerHead are fully bilingual in English and Spanish.